Things becomes less complicated when you get all your queries addressed without the need to personally figure out how to contact the technical personnel so as to get your queries sorted out. With such ease, think of the comfort that your clientele would experience and imagine the minimization of load of queries which you would experience.

What we're referring to here is regarding software or a technical tool which enables your clientele to check out the Contract Management Module to get their queries resolved. All this is possible with the help of Facility Management Helpdesk.

Helpdesk is a straightforward and easy-to-operate tool that enables your clients to access and view the Contract Management Module. It is a tool which has wide-ranging features as well as call log functions which are dependent upon the service level agreements made with the clients. It is identical to a call center on a mouse click as you also get the benefit of establishing or configuring a call center online wherein your clientele can get their queries cleared.

The most important part of the Helpdesk tool is that it is flexible and almost everyone can operate it which means you don't need to be a computer expert or a tech savvy nerd to get a fix on it. It is a user-friendly interface that provides optimum client experience of your contract facility management service while simultaneously, minimizing your administrative costs. With FM Helpdesk, it is possible to set-up various job types, allocate them all with their own service level agreements and PPMs, engineers, streams and materials.

The whole thing gets extremely simple when the user interface is color coded and user-friendly. The interface of Helpdesk Facility Management is similar to a color coded traffic light system which enables your clientele to verify job status promptly with color codes that they assign on their own and segments like upcoming jobs, continuing jobs and overdue jobs clearly evident on the dashboard of the interface.

Service level agreements and KPIs of every task can be tracked in order to keep yourself as well as your company standards secure and safe yet simultaneously not negotiating on the satisfaction quotient of the clientele. Automatic mailing, invoicing, client surveys to measure satisfaction levels, feedback methods are a couple of the other things that FM Helpdesk assists you with.

Making it pre-prepared is the unique drag and drop job scheduler with which you can easily assign jobs to certain group of people or individuals together with the facility to assign shifts to them. Above all, there is a Supply Chain Tab that provides you single click access to purchase orders, PO items, inventory, tool lists, suppliers and vendors, and so on. There is also the option to set up a Purchase order limit to ensure that your purchases don't get much on the expensive side and this way, it is possible to keep a track on them. No matter what is your business and what kind of work you do, taking assistance of Helpdesk will only keep your issues away and enable you to organize, customize and provide your clientele what they expect from you i.e. complete transparency and quality satisfaction.

Every large organization has a fleet of vehicles as well as logistics support that ought to be streamlined as well as managed appropriately in order to keep the expenses down and the work taking place in full swing without any obstacles. For anyone who is not aware of about a fleet, let’s start with its introductions. Fleet is a set line-up of logistic vehicles that run for an organization or a company. There are several facets of maintaining a fleet which includes the drivers, the loaders, the maintenance of vehicles and a lot more.

When it comes to managing few vehicles, it can be done without any difficulty but when it comes to managing a number of vehicles and employees, you need to figure out efficient ways to handle them all. At, this point fleet management people come into the picture. It is the organizational process by which a company can manage as well as organize the fleet and pay attention to all facets of it.

Nowadays, Fleet Management software options are available in the market wherein it is possible to manage your company's fleet automatically with ease at a very minimal cost. This software enables you to perform several things that manual fleet managers found challenging to achieve in day-to-day routine. The scope of Fleet Management Software is broad; it covers facets such as Fleet Administration, Work authorization, rental, service scheduling, leasing, acquisitions as well as disposals of vehicles.  It also coverts facets like claim management and accident management, fuel management, information of all vehicles, cost management and driver management.

In Fleet management, it is possible to incorporate all vehicles inclusive of your cars, commercial vehicles, personal vehicles as well as logistic carriers.

The purpose behind organizations requiring regular logistic support and have a fleet of vehicles for their operations utilizing fleet management software is various benefits that it provides you. Enlisted below are the primary benefits of Fleet Management:

·         It helps in reducing employee overtime and time consumed in various operational activities thus increasing productivity and efficiency

·         It facilitates in reducing documentation and better management of resources; archiving becomes easy

·         Streamlining as well as automating payments , insurance , etc can be carried out so that you do not need to memorize due dates, it will notify you

·         It assure seamless movement of vehicles from location to location

·         It provides facility to view the transit route and communicate shortcuts to minimize fuel usage and reduce expenses.

·         It provides customized solution for all requirements

The major benefit that fleet management software provides is saving cost and time. This is a major reason that makes it the primary choice for fleet managers. When you are able to manage everything from a computer, also from remote locations, you can get an apparent image of what issues arise to a particular driver or if a certain route is not the appropriate choice. With this you can eliminate unnecessary costs and reduce costs wherever possible, making more room for savings.

Using Fleet Management software can be proved to be a true money-saver for any organization but handling the software requires great detail of Knowledge and concentration. Comprehensive training of the fleet managers or operators of fleet management software is paramount as you should not leave any room for errors otherwise you'll need to put in additional efforts executing it all from square one.